Terms of Service
Effective Date: September 20th, 2024
Welcome to www.oliverventur.com.au (the “Site”), operated by Oliver Ventur. These Terms of Service ("Terms") govern your use of the Site and the purchase of any products, including merchandise, albums, CDs, and digital media. By accessing the Site and making a purchase, you agree to these Terms. Please read them carefully.
1. General Information
The Site is owned and operated by Oliver Ventur. We offer products for sale, including promotional merchandise, physical albums (CDs), and digital media (e.g., downloadable albums, digital content).
2. Eligibility
By using the Site and making purchases, you represent and warrant that:
- You are at least 18 years old or have the necessary legal capacity to enter into a binding agreement.
- You will use the Site in compliance with applicable laws and regulations.
3. Products and Services
Oliver Ventur offers both physical and digital products, including but not limited to:
- Physical merchandise (e.g., clothing, accessories, etc.).
- Physical albums (CDs).
- Digital media (e.g., digital album downloads, streaming).
We make every effort to ensure that products are accurately described and depicted. However, we do not guarantee that all descriptions or images are free from error. In the event of a significant error, we will notify you of the issue and offer a suitable remedy in accordance with Australian Consumer Law (ACL) and international consumer protection laws where applicable.
4. Pricing and Payment
All prices listed on the Site are in Australian Dollars (AUD), unless otherwise noted. Prices are subject to change without notice. The price applicable to your order is the price in effect at the time of purchase. You are responsible for any applicable taxes, customs duties, or shipping fees associated with your order.
International Orders
For international orders, prices do not include customs duties, import taxes, or fees imposed by your country’s customs authorities. You are solely responsible for paying any additional fees or taxes required to receive the product in your country.
Note: Refusal to pay customs duties or import taxes does not entitle you to a refund or cancellation of your order.
5. Shipping and Delivery
We offer both domestic and international shipping. Shipping costs will be calculated at checkout and will vary depending on your location and the products ordered.
International Shipping
For international orders, shipping times will vary based on location and customs processing. Oliver Ventur is not responsible for any delays caused by customs procedures in your country. Customs duties and import taxes may apply, and it is your responsibility to pay these fees before receiving your package.
6. Returns, Refunds, and Exchanges
Please refer to our Refund Policy for detailed information regarding your rights and our obligations regarding returns, refunds, and exchanges. Under Australian Consumer Law, you are entitled to a refund, replacement, or repair if the product:
- Has a major fault or defect.
- Is significantly different from the description provided.
- Is unsafe or unfit for purpose.
For international customers, additional consumer protection rights may apply based on the laws of your jurisdiction. Please note, we do not offer refunds for change of mind on digital products, or once they have been downloaded or accessed.
7. Digital Product Usage
Upon purchasing digital products (e.g., downloadable albums, streaming content), you are granted a non-exclusive, non-transferable license to download or stream the content for personal, non-commercial use. You may not:
- Share, copy, redistribute, or resell digital products.
- Use digital content for commercial purposes unless you have obtained explicit written permission from Oliver Ventur.
8. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, videos, and music, is the intellectual property of Oliver Ventur or our licensors. You may not use, copy, modify, or distribute any content from the Site without prior written consent from Oliver Ventur.
9. Limitation of Liability
To the fullest extent permitted by law:
- Oliver Ventur will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site, purchase of products, or inability to use the Site.
- You agree that your sole remedy for dissatisfaction with the products or services provided by Oliver Ventur is to discontinue the use of the Site and seek applicable remedies as outlined in the Refund Policy.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts in Victoria for any disputes arising under or in connection with these Terms.
11. International Users
For users outside of Australia, you are responsible for complying with local laws, including those related to customs duties, import taxes, and product safety standards. In the event of any conflict between local consumer protection laws and these Terms, local laws will prevail, where applicable.
12. Customs Duties and Taxes
For international shipments, you acknowledge and agree that you are responsible for any customs duties, taxes, or other fees imposed by your country’s customs authorities. These fees are not included in the purchase price or shipping fees charged by Oliver Ventur.
Failure to pay customs duties or taxes may result in your package being returned to us, and Oliver Ventur is not responsible for any such returns. Shipping fees and customs charges are non-refundable in the event of a returned package due to non-payment of customs duties.
13. Modifications to Terms
Oliver Ventur reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of those changes.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Oliver Ventur
Email:
Address: Melbourne, Australia
By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.